Frequently Asked Questions

You can contact the team either by:

Telephone on 0114 261 1196
Email at sales@tokensfor.com
Social Media via messenger on Facebook or a direct message on Instagram or LinkedIn.
Via our chat facility on our website during office hours.

For any bespoke token requirements, please contact the office to discuss your needs with one of the dedicated team.

We only accept purchase order numbers from schools. Please enter your order number in at the checkout.

For businesses, please pay via credit card online.

Follow the steps provided, ensuring that you enter the correct name and billing address in that the card is registered to.

It is very important that you ensure to enter the correct address in as we will receive a notification form Worldpay stating that the address and postcode does not match and will therefore, have to contact you for the correct details. A refund will have to be given and we will have to retake your payment using the correct name and billings details.

Once we receive your order, one of our dedicated team will advise you of your projected lead time.

Once your order is ready for despatch, we will advise you of the delivery details. We use a next day courier service and your goods, once ready for despatch will be delivered anytime up to 4pm on the next working day.

We will email you the tracking details of your order along with your despatch confirmation.